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A technology plan is only as good as its starting point. How can you decide where you want to go if you have no idea where you are? How can you chart a course without knowing where the course begins?
That's why dot.org's technology planning begins with a technology audit and proceeds to an assessment. The audit and accompanying assessment focus on both the nonprofit's infrastructure (hardware & software) and on the organization itself (staff and processes). This assessment is the foundation on which the larger technology plan is built.
The technology plan then leverages the assessment to offer comprehensive and prioritized recommendations which are developed realistically within the context of the available budget. dot.org is well aware that all things technological cannot be accomplished at once. That's okay.
With an appropriate technology plan, nonprofits can rest assured that they are undertaking the right initiatives, in the right order, at the right time. Getting there quickly is not of primary importance. Getting there is.
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That's the big picture of smart PlanningTM. Here are the little ones:
| definition of current business processes |
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| current goals of how technology improves processes in the short-run |
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| description of current IT issues/challenges |
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| inventory of: 1) current computers and peripherals and 2) current applications and licenses |
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| network review & assessment |
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| description of current security accommodations (with backup & recovery process, virus protection requirements, etc.) |
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| review of Service Level Agreements of IT organization (including any external vendors) |
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| recommendations by project and priorities |
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| detailed implementation plan and cost estimates |
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